05 Jun 24

Yesterday, the AI community experienced a significant event as OpenAI’s ChatGPT front end went down unexpectedly. However, it’s important to note that the underlying APIs remained operational, which provided a lifeline for many businesses and applications relying on ChatGPT’s capabilities. Among these, Bullet AI’s flagship product, Brava, stood out by seamlessly maintaining service through its advanced redundancy technology.

The Outage

On the morning of June 4, 2024, users began reporting issues accessing ChatGPT’s front-end services. OpenAI confirmed the outage, citing technical difficulties related to server maintenance and unexpected demand spikes. Despite this, the underlying APIs continued to function, allowing those with direct API integrations to continue operations without significant disruption.

Immediate Impact

For many, ChatGPT has become an indispensable tool for daily tasks, from content creation to coding assistance and customer support. The sudden unavailability of the front-end services led to a scramble as businesses and individuals sought alternatives to maintain productivity.

Brava by Bullet AI: A Case Study in Resilience

Bullet AI’s flagship product, Brava, which integrates directly with the APIs of multiple AI models, showcased the importance of robust redundancy technology in AI-driven solutions. Here’s how Brava managed to stay operational and deliver uninterrupted service:

Seamless Failover Mechanism: Brava is designed with a built-in failover mechanism that automatically switches to alternative AI models or services when the primary one encounters issues. This capability was crucial during the ChatGPT front-end outage, as Brava seamlessly redirected requests to other models without any noticeable disruption for users.

Leveraging API Stability: Since the underlying APIs were still operational, Brava could continue leveraging these APIs to perform its functions. This demonstrated the advantage of integrating directly with core AI services rather than relying solely on front-end interfaces.

Maintaining User Confidence: By providing continuous service, Brava not only maintained its operational standards but also reinforced user confidence in Bullet AI’s commitment to reliability and performance. The ability to handle unexpected downtimes effectively differentiates Brava in a competitive market.

Claude, Perplexity, and Google Gemini: The Broader Impact

While Brava effectively managed the situation, other AI chatbots like Claude and Perplexity saw a surge in usage as users sought alternatives. Here’s how each responded:

Claude: Developed by Anthropic, Claude experienced increased traffic and went down for short period whilst it tried to cope with the demand.

Perplexity: Known for its creative content generation, Perplexity attracted many new users and went down for short period whilst it also tried to cope with the demand.

Google Gemini: With Google’s extensive infrastructure, still suffered with a short outage due increasing high demand.


As OpenAI works to restore full functionality to ChatGPT’s front-end services, the incident serves as a reminder of the need for continuous improvement in AI services. Bullet AI’s Brava, with its robust redundancy technology, stands as a prime example of how integrating directly with core APIs and preparing for failovers can maintain service continuity and user confidence.

The ChatGPT outage, while disruptive, highlighted the dynamic and competitive nature of the AI ecosystem. For businesses leveraging AI, ensuring reliability and scalability is paramount, and having robust redundancy mechanisms in place can make a significant difference in maintaining operational integrity during unforeseen events.