Understanding complex processes
We were introduced to Temple Legal over 6 years ago and tasked with helping create an online system to allow solicitors (their clients) to manage legal insurance policies online. In the past all policies were created in-house and any changes, claims or payments also handled internally. This obviously created an overhead both for Temple Legal but also for their clients.
Efficiency to enable growth
Temple Legal are always striving to stay ahead of the competition and they saw an opportunity to create an online management system which could allow clients to set up policies and update as required. All data would then feed into internal systems and lessen the burden on the admin team. This would allow the business to grow further.